Your agents deserve to be equipped with the finest VoIP technology available.

Configurable CRM Interface

Fully built in Web SIP phone support in CRM let’s your agents say goodbye to different login interfaces. 

VoIP Admin Panel Management

Take control by managing extensions, SIP accounts, trunking providers, and more with AltimaVoIP.

Train and build your team with dynamic monitoring and full CRM support that sets a new standard in quality control.

Holistic Call Monitoring

Put agents in a position to succeed. Managers can barge-in, listen, and whisper in active calls. Harness an AI-powered dashboard to gauge live performance.

Generate Call Sentiment

Recording conversations and full text conversion ensures nothing is lost and agents can capture or generate call sentiment for training purposes.

Get your sales team on the same page.

DID Caller IDs

Utilise DID caller IDs for outgoing calls or let agents choose from defined parameters. Receive or pass on incoming calls to agents while traders call from outside.

VoIP Campaign Design

Filter leads at specified intervals to foster the highest quality control. The interface lets users define and allocate to dedicated agents and maximise efficiency.

Advanced video conferencing and remote screen share all under one user-friendly interface.

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