Your agents deserve to be equipped with the finest VoIP technology available.
Configurable CRM Interface
Fully built in Web SIP phone support in CRM let’s your agents say goodbye to different login interfaces.
VoIP Admin Panel Management
Take control by managing extensions, SIP accounts, trunking providers, and more with AltimaVoIP.
Train and build your team with dynamic monitoring and full CRM support that sets a new standard in quality control.
Holistic Call Monitoring
Put agents in a position to succeed. Managers can barge-in, listen, and whisper in active calls. Harness an AI-powered dashboard to gauge live performance.
Generate Call Sentiment
Recording conversations and full text conversion ensures nothing is lost and agents can capture or generate call sentiment for training purposes.
Get your sales team on the same page.
DID Caller IDs
Utilise DID caller IDs for outgoing calls or let agents choose from defined parameters. Receive or pass on incoming calls to agents while traders call from outside.
VoIP Campaign Design
Filter leads at specified intervals to foster the highest quality control. The interface lets users define and allocate to dedicated agents and maximise efficiency.