Resources · FAQs
Questions brokers ask us most.
Platforms, security, brands, onboarding and the Brokerage Intelligence System, answered plainly.
01General
General questions.
Which trading platforms do you support?
MetaTrader 4, MetaTrader 5, cTrader, Match-Trader, AltimaTrader and more, through direct connections.
Is client data secure?
Client data is protected with bank-grade encryption, role-based access control and regular security audits.
Can we manage several brands or entities from one platform?
Yes. The platform supports multi-brand, multi-platform and multi-jurisdiction operations from one interface.
How fast can new clients be onboarded?
Once documents are submitted, automated verification can approve a client in seconds.
Is there a built-in communication tool?
Yes. An integrated chat covers client support and internal team collaboration in one secure place.
02Brokerage Intelligence System
The Brokerage Intelligence System.
What is Brokerage Intelligence?
The layer that connects every brokerage function into one record and turns it into decisions each desk can act on. See the Brokerage Intelligence System →
Can the Brokerage Intelligence System act without a person approving?
Only for decision types you set to Auto. Everything else is a suggestion or waits for approval.
How is each decision explained?
Each decision carries the facts it used, where they came from and who acted on it.
03AltimaCRM and Intivion
AltimaCRM is now part of intivion.com.
Is AltimaCRM still available?
Yes. It is now Intivion's AltimaCRM, the CRM inside the Intivion platform. Its products now sit inside the Intivion platform, and altimacrm.com redirects here.
Where did the AltimaCRM blog go?
Every article moved to the Intivion blog and the Knowledge Base. Old links redirect automatically.
Do existing customers need to do anything?
No. Logins, support and contracts are unchanged.
Still have a question?
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