Sees first deposits as they happen and routes the client to the right desk.
See Lead Intelligence →Intivion
Payment providers · Integration
Neteller, connected to Intivion.
Neteller deposits are fast for traders and slow for back offices that reconcile them by hand. Intivion connects to Neteller so every transaction posts to the wallet and the client record as soon as it clears.
- Category
- Payment providers
- Status
- Live
- Connection
- Native connector, maintained by Intivion
- Typical setup
- 2 to 5 working days
- Website
- neteller.com ↗
01What connects
What flows between Neteller and Intivion.
Data comes in as it happens and lands on one record per client. Actions go back the other way.
From Neteller to Intivion
Deposit and withdrawal requests, approvals and declines
Payment method, currency and amount
Chargebacks and refunds
Payer details for matching to the client record
CoreBrokerage Intelligence System
From Intivion to Neteller
Cashier sessions started from the client portal
Withdrawal approvals and holds with their reasons
Used by Client Portal, AltimaCRM.
02What the Brokerage Intelligence System does with it
It reads the data as well as moving it.
A plain integration copies the data across. The Brokerage Intelligence System reads it next to everything else it knows about the client.
Flags withdrawals that look unusual against the client's history.
See Risk Intelligence →Shows deposits, withdrawals and net funding in the daily brief.
See the Brokerage Intelligence System →Example decision
Withdrawal of $9,800 is 90% of equity on a 3-day-old account. Hold for review.
03About Neteller
Neteller.
Neteller is a digital wallet from Paysafe, popular with traders for moving money in and out quickly.
04Setting it up
Live in four steps.
Our onboarding team does the connection with you. Your current systems keep running throughout.
- Step 1
Add the provider
Enter merchant credentials and choose the brands it serves.
- Step 2
Choose methods
Pick the methods, currencies and countries shown in the cashier.
- Step 3
Set rules
Limits, approval steps and routing per country or client group.
- Step 4
Test and go live
Run sandbox payments, then switch to production.
05More
More in Payment providers.
The Brokerage Intelligence System works with all of them, side by side.
Related reading
Questions brokers ask about Neteller.
How Intivion's connection to Neteller handles deposits, withdrawals and reconciliation.
How does Neteller connect to Intivion?
Through a native integration. Every deposit, withdrawal and decline from Neteller posts to the trader's wallet and client record automatically, so nobody has to chase a payment status.
Can traders withdraw back to Neteller?
Yes. Withdrawal requests to Neteller go through your normal approval workflow in AltimaCRM, and the result posts to the wallet and client record once processed.
Do we still have to reconcile Neteller payments by hand?
No. Transactions are matched to the client record as they clear, so finance works from one view of funding instead of exporting statements at month end.
How does the Brokerage Intelligence System use payment data?
It sees first deposits as they happen and routes the client to the right desk, and it flags withdrawals that look unusual against the client's history before they're paid.
Will our current setup be disrupted while Neteller is connected?
No. Our onboarding team does the connection with you: we add your Neteller credentials, assign the method to the right business units and test deposits and withdrawals with you. Your existing systems keep running until you're happy to switch.
See Neteller and the Brokerage Intelligence System together.
Bring your setup. We'll show you the decisions the Brokerage Intelligence System makes on a model of your brokerage.